Privacy Policy

Welcome to Goldex Casino’s Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your information while you use our services. It is essential that you read this policy carefully to understand our practices regarding your data.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this Privacy Policy, you must not access or use our services.

Information We Collect

Goldex Casino is committed to protecting your privacy. We collect a variety of information from our users to provide an optimal experience, ensure service quality, and fulfill our legal obligations.

The types of data we collect include, but are not limited to:

  • Personal Identification Information: Name, email address, phone number, billing address.
  • Technical Data: IP address, browser type, operating system, device information.
  • Usage Data: Logins, game interactions, and other user activities on the site.
  • Financial Information: Payment card details, transaction history, and other related data.

We collect this information from you directly when you provide it to us, automatically as you navigate through the site, and from third parties such as payment processors or service providers.

How We Use Your Information

Your information is used to enhance your experience at Goldex Casino and maintain the integrity of our services. Specific purposes for which we use your data include:

To facilitate transactions and provide customer support;

  • To personalise and improve our services;
  • To communicate with you, including promotional messages;
  • To monitor and analyze usage and trends;
  • To ensure safety and detect/prevent fraud;
  • To comply with legal obligations.

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

Data Sharing and Disclosure

Goldex Casino values your trust and will never sell your personal information to third parties. However, we may share your data with:

  • Service providers and partners who support our business operations;
  • Law enforcement or regulatory bodies when we are legally obliged to do so;
  • Third parties involved in mergers, acquisitions, or asset sales.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Security of Your Information

Protecting your data is a top priority at Goldex Casino. We implement robust security measures to maintain the confidentiality, integrity, and availability of your personal information.

Despite our best efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. Users are encouraged to take steps to protect their information, such as keeping their passwords confidential and logging out after use.

Your Rights

Under applicable data protection laws, you have rights concerning your personal data. These include the right to:

  • Access the personal data we hold about you;
  • Request correction of your personal data;
  • Request erasure of your personal data;
  • Object to processing of your personal data;
  • Request the transfer of your personal data;
  • Withdraw consent at any time where we rely on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at [email protected]. We aim to respond to all legitimate requests promptly.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes via email or a notice on our website.

It is your responsibility to review this Privacy Policy periodically for any updates. Your continued use of the site after changes to this policy will constitute your acceptance of the modifications.